Criteo is hiring a Customer Care Specialist for Freshers and Experienced candidates. All eligible and interested candidates can check the eligibility criteria, role details, selection process, and how to apply below.
About Criteo:
Criteo is a global technology company and leading Commerce Media Platform that provides AI-driven advertising solutions for brands, retailers, and publishers. Founded in Paris, it specializes in personalized retargeting, retail media, and audience acquisition, leveraging vast shopping data to deliver relevant ads to consumers.
Criteo Off Campus 2026:
| Company Name | Criteo |
| Post Name | Customer Care Specialist |
| Expected Salary | up to ₹6 LPA* |
| Job Location | Gurgaon (Hybrid) |
| JobType | Freshers |
| Website | criteo.com |
*The salary/stipend may vary depending on industry estimates, as the salary is not officially disclosed by the company. We do not guarantee the accuracy of the stated amount.
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Responsibilities of a Customer Care Specialist:
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Deliver excellent client support by resolving technical, creative, financial, and campaign-related issues efficiently.
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Act as a client advocate, escalating performance‑related questions to commercial teams and collaborating closely to ensure seamless resolution
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Provide high-quality support to key clients to ensure satisfaction and performance.
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Educate and empower advertisers on Criteo’s advertising platform’s features, and best practices, enabling them to run successful campaigns independently
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Provide first‑level product support via email and live chat while consistently applying SLAs and strong prioritization skills
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Collaborate with internal teams (Technical, Creative, Product) to resolve complex issues.
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Maintain accurate case management using CRM tools.
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Actively track and own KPIs such as reply time, resolution time, and CSAT, using data to improve both individual and team performance
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Contribute to process improvements and adoption of AI-driven workflows.
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Be a strong team player within a multinational Customer Care Team, where collaboration, communication, and shared ownership are essential to success.
Criteo Off Campus- Eligibility Criteria:
- Bachelor’s degree.
Required skills:
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Problem‑solving, simplifying complexity, and delivering solutions that leave clients satisfied
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Client‑first mindset, balancing empathy with efficiency and results
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Organizational skills
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Collaborative spirit and a genuine enjoyment of working across teams and functions
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Ability to learn quickly, adapt, and thrive amid change and ambiguity
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KPI‑driven mindset, comfortable using data to prioritize, improve performance, and drive outcomes
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Curiosity, creativity, and the confidence to think outside the box to improve how things work
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Communication skills, clear, structured, and impactful, both written and verbal
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Passion for client education and enablement
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An AI‑enthusiastic mindset, excited by innovation, experimentation, and sharing ideas in a rapidly evolving environment
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Digital marketing concepts.
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If you’re excited by client impact, AI‑driven efficiency, collaboration, and growth, this is a fantastic time, and a great role, to join the journey.
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Criteo Recruitment Selection Process:
- Online Application
- Resume Screening
- Online Assessments
- Technical Interviews
- Offer
- Background Check
- Onboarding
The application steps may vary depending on the role/ team
Why Join Criteo?
- The hybrid model blends home with in-office experiences,
- Learning, mentorship & career development programs.
- Health benefits, wellness perks & mental health support.
- Diverse, inclusive, and globally connected.
- Attractive salary, with performance-based rewards and family-friendly policies,
How to Apply for Criteo Off Campus 2026?
To apply for this Off-Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
| Apply Link for Criteo Off Campus |
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Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.
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<p>The post Criteo Hiring for Customer Care Specialist Role | Gurgaon (Hybrid) first appeared on Job4freshers.</p>
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