Prodapt Walk-in Drive 2026: Prodapt is set to conduct an off-campus drive in 2026, offering opportunities for freshers to join as Prodapt International Chat Support for the Chennai office. Graduates can apply for the Prodapt Walk-in Drive 2026. Interested and eligible candidates can read more details below.
About Prodapt:
Prodapt is an IT services company focused on the “connectedness” industry, providing consulting, digital transformation, and managed services for telecom and technology companies. It specializes in next-generation technologies like AI, automation, and networking, serving clients like Verizon, Vodafone, and Google to help them build and manage networks and digital experiences. Prodapt has a global presence, employs over 6,000 experts, and is part of the Jhaver Group conglomerate.
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Prodapt Walk-in Drive 2026:
| Company Name | Prodapt |
| Post Name | International Chat Support – Telecom |
| Expected Salary | up to ₹7 LPA * |
| Job Location | Chennai |
| Experience | 0-3 Years |
| Walk-in Date | 24 April 2026 |
| Website | Prodapt.com |
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Always read details carefully before applying.
Prodapt Role & Responsibilities:
Customer Support:
- Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products.
- Maintain a high level of customer satisfaction by delivering timely and effective solutions.
Upselling:
- Identify opportunities to upsell additional products or services during customer interactions.
- Effectively communicate the benefits of upgraded services or packages to customers, aiming to meet sales targets.
Process Adherence:
- Follow established procedures and guidelines to ensure compliance with company standards and policies.
- Accurately document customer interactions and maintain records in the CRM system.
Collaboration:
- Work closely with team members and other departments to ensure a seamless customer experience.
- Participate in daily meetings and training sessions to enhance skills and knowledge.
Performance Metrics:
- Achieve individual and team performance metrics, including NPS and sales targets.
- Contribute to ongoing improvement initiatives by providing feedback on processes and customer
Prodapt Off-Campus Eligibility Criteria:
- Graduate in any stream
- Applicants are required to have a full 15-year educational background, specifically following the 10+2+3 format. This includes successful completion of Secondary, Higher Secondary, and a 3-year Bachelor’s degree.
- Minimum 1 to 2 years of prior experience in sales/chat support. Telecom Billing is preferred
Preferred skill:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficient in using CRM software and other relevant tools.
Click here for HR Interview Questions and Answers
Interview Process:
- HR Screening
- Typing Assessment ( WPM Test Desired score 30 WPM)
- L1 with Team Lead
- L2 with Manager
Prodapt Walk-in Details:
Date: 24 April 2026
Timing– 3.00 PM – 5.00 PM
Interview Location – Module 1, Tower 1 (3rd Floor), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097
Contact person: Prathigna
Note: please carry your updated resume and Govt. Id proof and copy of this job posting/Email,
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Disclaimer: The recruitment information provided is for informational purposes only. It has been obtained from the official website of the organization, and we have no affiliation with the company. We do not provide any recruitment guarantees, The hiring process is to be conducted according to the official recruitment procedures of the company. There is no fee charged for providing this job information. For more details, please visit the Privacy Policy page.
<p>The post Prodapt Walk-in Drive | International Chat Support | Freshers first appeared on Job4freshers.</p>
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