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Tech Mahindra Hiring Customer Service Representative | Apply Now

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Tech Mahindra Recruitment drive 2026: Tech Mahindrais hiring Customer Service Representative through off campus Placement for Noida. A student from various disciplines can apply for the Tech Mahindra off campus drive 2026. Interested and eligible candidates can read more details below. Details are given below:

About Cactus Tech Mahindra:

Tech Mahindra Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.

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Tech Mahindra Recruitment 2026:

Company Name Tech Mahindra
Post Name Customer Service Representative
Salary up to ₹3.8 LPA *
Experience Freshers/Experience 
Batch 2025 and batches
Job Location Noida
Last date to apply Apply ASAP

Tech Mahindra Responsibilities:

  • Deliver excellent customer service via voice support.
  • Communicate effectively with customers, providing updates and setting realistic expectations.
  • Resolve complaints within SLA by identifying root causes and implementing solutions.
  • Collaborate with internal teams for complex issue resolution.
  • Maintain accurate documentation of interactions and resolutions.
  • Manage escalations professionally and empathetically

Tech Mahindra Eligibility Criteria:

  • Graduate qualification (any discipline).
  • Freshers with excellent communication skills are welcome.
  • Experienced candidates should have 12+ months in international voice process with proven customer service expertise

Preferred skill:

  • Strong communication skills in English and French.
  • Understanding of customer service principles (Empathy, First Call Resolution, C-SAT).
  • Basic knowledge of computers, internet, and telecom.
  • Problem-solving skills and ability to handle escalations.
  • Adaptability to work in rotational shifts (including nights/weekends).
  • Empathy and patience in handling customer concerns

Click here for HR Interview Questions and Answers

Tech Mahindra Selection Process:

The selection process at Tech Mahindra typically includes the following steps:

  1. Online Application: Start by submitting your application through Tech Mahindra’s official website or a job portal. Ensure you provide accurate and complete information regarding your qualifications and experience.
  2. Aptitude Test: Tech Mahindra often conducts an aptitude test to assess your mathematical, logical, and analytical skills. This test may also include a section on English language proficiency.
  3. Technical Interview: If you pass the aptitude test, you will typically have a technical interview. In this interview, your technical knowledge, domain expertise, and problem-solving skills will be evaluated.
  4. HR Interview: After the technical interview, there may be an HR (Human Resources) interview. This interview assesses your soft skills, communication abilities, and compatibility with the company culture.
  5. Group Discussion (GD): Some positions may require a group discussion as part of the selection process. This is a group activity where candidates discuss a given topic or case, and their communication and teamwork skills are evaluated.
  6. Assessment Center (if applicable): For specific roles, candidates may be invited to an assessment center. Here, you may participate in group activities, case studies, and simulations to gauge your teamwork and leadership abilities.
  7. Reference Checks: Tech Mahindra may conduct reference checks to verify your work history, qualifications, and character.
  8. Job Offer: If you successfully pass all stages of the selection process, you will receive a job offer. Review the offer, negotiate if necessary, and formally accept it.
  9. Onboarding: Once you accept the offer, you’ll go through an onboarding process where you’ll receive information about your new role, team, and the company’s policies.

Please note that the specific details of the selection process may vary depending on the role and location. It’s essential to prepare thoroughly, showcase your skills and qualifications, and demonstrate your enthusiasm for joining Tech Mahindra throughout the process. Good luck!

 

Why Join Tech Mahindra?

  • Opportunity to work in a dynamic, customer-focused environment.
  • Growth and learning in a global support role.
  • Competitive compensation and benefits.

How to Apply for Tech Mahindra Recruitment 2026?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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<p>The post Tech Mahindra Hiring Customer Service Representative | Apply Now first appeared on Job4freshers.</p>

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